With over 14 stores across London and the South East, and a franchise scheme firmly set in place, Gadcet’s gadget exchange has seen massive growth facilitated our account management application.
Gadcet is a business which allows people to buy and sell mobile phones and other electronic devices, as well as games and accessories. They pride themselves on providing sound customer advice, rapid delivery and on-site repair services. In turn, they guarantee competitive pricing and offer additional value through a trade-in credit scheme.
In their own words,
“It is our mission to bring a top quality retail experience to the world of second-hand electronics.By doing so, we know that customers will want to use us time and time again.”
Gadcet started trading goods from one shop in the heart of Essex back in 2009. But with a successful business model and the scope that an eCommerce store could provide, they were rapidly expanding.
However, with such rapid expansion, as well as online sales to take account of, they quickly found that their previous administration processes couldn’t deliver the service they required.
- Prices needed to be checked against the current market value in order to offer competitive pricing on too large a scale to be efficient.
- Stock levels across each store needed to be checked before the vendor could determine whether they should purchase the product and at what price.
- With specific margins set in place, individual vendors were incapable of pricing products effectively.
- There was no application out there which could handle VAT Margin Scheme in the cloud, preventing franchising.